The homeowner’s guide

A practical guide to mortgage escrow.

Clear answers, useful examples, and practical next steps for the questions that come with an escrow account.

15 guides to help you get started

Escrow basics

What is mortgage escrow? A clear guide for homeowners

Understand where your escrow money goes, why the amount changes, and how taxes and insurance fit into your mortgage payment.

10 min read
Escrow basics

How to read your annual escrow analysis

Read your escrow analysis one section at a time: payment changes, past activity, future bills, reserves, and shortage repayment.

10 min read
Escrow basics

Escrow shortage vs. deficiency: what each means

Learn the difference between an escrow shortage, a negative-balance deficiency, and a surplus, with practical examples and next steps.

10 min read
Escrow basics

What is an escrow cushion, and how is it calculated?

Understand the escrow reserve, the two-month limit, projected low balances, and why the cushion is not a new annual expense.

10 min read
Escrow basics

Escrow vs. principal: where your mortgage payment goes

Separate escrow, principal, interest, and mortgage insurance so you can understand balances, extra payments, and changes in your monthly cost.

10 min read
Payment changes

Why did my mortgage payment increase?

Separate higher taxes, insurance, shortage repayment, and loan changes to understand a larger mortgage payment.

11 min
Payment changes

Should you pay an escrow shortage all at once?

Compare shortage installments with a voluntary lump-sum payment while keeping future taxes, insurance, and household cash needs separate.

11 min
Payment changes

How homeowners insurance changes affect escrow

Understand premium renewals, policy changes, refunds, and mortgage payment timing when homeowners insurance is paid through escrow.

11 min
Payment changes

First-year escrow surprises: a guide for new homeowners

Learn why escrow can change after closing, how to compare the first analysis, and what to check before the next mortgage payment.

11 min
Payment changes

New construction, property taxes, and escrow changes

Understand how an unfinished or newly assessed home can affect tax estimates, escrow payments, and separate supplemental bills.

11 min
Your next steps

Escrow refunds: where the money comes from and what to check

Understand annual escrow surplus refunds, refunds after payoff, and how to check the amount without confusing a refund with lower future bills.

9 min read
Your next steps

Refinancing and escrow: follow the old account and the new one

Learn how to track escrow at refinance, compare opening deposits with old-account refunds, and budget for the timing between them.

9 min read
Your next steps

When your mortgage servicer changes: protect the escrow handoff

A practical guide to checking payments, escrow balances, upcoming bills, and account records when mortgage servicing transfers.

9 min read
Your next steps

Escrow problems: organize the facts and ask for a clear answer

A calm, practical process for investigating an unexpected escrow charge, missing bill payment, or unexplained balance.

9 min read
Your next steps

Can I remove escrow? Eligibility, budgeting, and the practical tradeoffs

Understand what to ask before requesting an escrow waiver and how to plan for taxes and insurance if you will pay them directly.

10 min read